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Mastering Office 365 for IT Pros: The Complete Guide to Microsoft's Cloud Office System (4th Edition)



Office 365 for IT Pros 4th Edition: The Comprehensive Guide to Microsoft's Cloud Office System




Introduction




If you are an IT professional who is responsible for migrating, managing, or supporting Office 365 services in your organization, you need a reliable and up-to-date source of information that covers all aspects of Microsoft's cloud office system. That's where Office 365 for IT Pros, the industry-leading eBook written by a team of experts, comes in handy.




Office 365 for IT Pros 4th Edition: The Comprehensive Guide to Microsoft's Cloud Office System 40


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In this article, we will give you an overview of what Office 365 is, why you should read Office 365 for IT Pros, and what's new in the 4th edition of this eBook. We will also briefly introduce the main Office 365 services and how to administer and manage them. Finally, we will provide some guidance on how to plan and execute a successful migration and deployment of Office 365 in your environment.


What is Office 365?




Office 365 is a cloud-based subscription service that offers a suite of productivity and collaboration tools for businesses of all sizes. With Office 365, you can access your email, calendar, contacts, documents, chat, meetings, and more from any device and any location. You can also use advanced features such as artificial intelligence, analytics, security, compliance, and automation to enhance your work experience and outcomes.


Office 365 is powered by Microsoft's cloud platform, Azure, which provides high availability, scalability, performance, and reliability. You can also integrate Office 365 with other Microsoft services such as Dynamics 365, Power Platform, Azure Active Directory, and Windows 10.


Why Office 365 for IT Pros?




Office 365 for IT Pros is the ultimate eBook for anyone who wants to learn how to migrate, manage, or support Office 365 services in their organization. Unlike other books or online resources that are outdated or incomplete, Office 365 for IT Pros is constantly updated with the latest changes and new features in Office 365. You can always get the most accurate and relevant information from this eBook.


Office 365 for IT Pros is written by a team of experts who have extensive experience and knowledge in working with Office 365. They share their insights, tips, tricks, best practices, and real-world scenarios with you in a clear and concise manner. You can benefit from their expertise and avoid common pitfalls and mistakes.


Office 365 for IT Pros covers everything from Exchange Online to SharePoint Online, OneDrive for Business, Microsoft Teams, Planner, Skype for Business Online, Intune, and all points in between. It also covers topics such as administration, management, security, compliance, backup, restore, monitoring, reporting, migration, deployment, hybrid scenarios, and coexistence. It has 26 chapters spanning more than 1000 pages of rich content that you can access from any device.


What's new in the 4th edition?




The 4th edition of Office 365 for IT Pros was released in June 2017 and has been updated with the very latest changes and new features in Office 365. Some of the highlights of the 4th edition are:



  • A new chapter on Skype for Business Online, written by MVP Ståle Hansen, that covers topics such as voice, video, conferencing, federation, and hybrid integration.



  • Improved coverage of Office 365 Groups, Teams, and Planner, including how to create, manage, and use them effectively.



  • Updated information on Intune, including how to enroll and manage devices, apply policies, and protect data.



  • Removed obsolete material such as deprecated features or services that are no longer available or supported.



  • Restructured the book to better align with the way that Office 365 services co-exist today.



You can find out more details about the 4th edition and how to purchase it from the official website: https://office365itpros.com/


Office 365 Services Overview




In this section, we will give you a brief introduction to the main Office 365 services that are covered in Office 365 for IT Pros. Each service has its own chapter in the eBook that provides more details and guidance on how to use it.


Exchange Online




Exchange Online is the cloud-based version of Microsoft's email and calendaring system. It provides you with a secure and reliable email service that supports up to 100 GB of mailbox storage per user. You can also use features such as shared mailboxes, distribution groups, public folders, archiving, retention, eDiscovery, encryption, spam filtering, malware protection, and more.


You can access your Exchange Online mailbox from any device using Outlook on the web, Outlook desktop client, Outlook mobile app, or any other compatible email client. You can also integrate Exchange Online with other Office 365 services such as SharePoint Online, OneDrive for Business, Teams, Planner, and Skype for Business Online.


SharePoint Online




SharePoint Online is the cloud-based version of Microsoft's collaboration and content management system. It allows you to create and manage sites, libraries, lists, pages, web parts, workflows, apps, and more. You can use SharePoint Online to store, share, and collaborate on documents and information with your colleagues and external partners.


You can access SharePoint Online from any device using a web browser or the SharePoint mobile app. You can also integrate SharePoint Online with other Office 365 services such as Exchange Online, OneDrive for Business, Teams, Planner, Power Apps, Power Automate, Power BI, and more.


OneDrive for Business




OneDrive for Business is the cloud-based version of Microsoft's personal file storage and sync service. It gives you up to 1 TB of storage space per user to store your personal files and folders. You can also sync your files across your devices using the OneDrive sync client or the OneDrive mobile app. You can also share your files with others and co-author documents in real time using Office Online.


You can access OneDrive for Business from any device using a web browser or the OneDrive mobile app. You can also integrate OneDrive for Business with other Office 365 services such as Exchange Online, SharePoint Online, Teams, Planner, Outlook on the web, and more.


Microsoft Teams




Microsoft Teams is the cloud-based version of Microsoft's chat-based collaboration platform. It allows you to create and join teams that consist of channels where you can chat, call, meet, share files, and use apps. You can use Teams to communicate and collaborate with your colleagues and external guests in a modern and flexible way.


You can access Teams from any device using a web browser or the Teams desktop or mobile app. You can also integrate Teams with other Office 365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Planner, Skype for Business Online, Power Apps, Power Automate, Power BI, and more.


Planner




Skype for Business Online




Skype for Business Online is the cloud-based version of Microsoft's unified communications system. It allows you to make and receive voice and video calls, send and receive instant messages, and join and host online meetings. You can use Skype for Business Online to communicate and collaborate with your colleagues and external contacts in a professional and secure way.


You can access Skype for Business Online from any device using the Skype for Business desktop or mobile app. You can also integrate Skype for Business Online with other Office 365 services such as Exchange Online, SharePoint Online, Teams, Outlook on the web, and more.


Intune




Intune is the cloud-based version of Microsoft's mobile device and application management system. It allows you to enroll and manage your organization's devices, such as laptops, tablets, smartphones, and wearables. You can also apply policies and settings to control how your devices access and use Office 365 services and data. You can also protect your devices and data from loss, theft, or compromise.


You can access Intune from any device using a web browser or the Intune Company Portal app. You can also integrate Intune with other Office 365 services such as Exchange Online, SharePoint Online, OneDrive for Business, Teams, Outlook on the web, and more.


Office 365 Administration and Management




In this section, we will give you a brief introduction to the main tools and techniques that you can use to administer and manage Office 365 services in your organization. Each topic has its own chapter in the eBook that provides more details and guidance on how to use it.


Office 365 Admin Center




The Office 365 Admin Center is the web-based portal that you can use to perform most of the administrative tasks for Office 365 services. You can use the Office 365 Admin Center to create and manage users, groups, licenses, domains, subscriptions, billing, support tickets, reports, and more. You can also access other admin centers for specific services such as Exchange Online, SharePoint Online, Teams, Skype for Business Online, Intune, Security & Compliance Center, Azure Active Directory, and more.


You can access the Office 365 Admin Center from any device using a web browser and an admin account. You can also customize the Office 365 Admin Center to suit your preferences and needs.


PowerShell and Graph API




PowerShell and Graph API are the scripting and programming tools that you can use to perform advanced or bulk administrative tasks for Office 365 services. You can use PowerShell to run commands or scripts that automate or simplify complex or repetitive tasks. You can use Graph API to access or modify data or settings for Office 365 services using HTTP requests or code.


You can access PowerShell from any device using the PowerShell console or the Azure Cloud Shell. You can also install modules for specific services such as Exchange Online, SharePoint Online, Teams, Skype for Business Online, Intune, and more. You can access Graph API from any device using a web browser or a code editor. You can also use SDKs or libraries for specific languages such as C#, Java, JavaScript, PHP, Python, and more.


Identity and Authentication




Identity and authentication are the key components that enable your users to access Office 365 services securely and seamlessly. You can use different methods to manage your users' identities and authentication methods depending on your requirements and preferences. You can use cloud-only identities that are stored in Azure Active Directory (AAD) and authenticated by AAD. You can also use hybrid identities that are synchronized from your on-premises Active Directory (AD) and authenticated by AAD or AD Federation Services (AD FS). You can also use features such as password hash sync (PHS), pass-through authentication (PTA), seamless single sign-on (SSO), multi-factor authentication (MFA), self-service password reset (SSPR), conditional access (CA), identity protection (IP), privileged identity management (PIM), and more.


You can manage your users' identities and authentication methods using tools such as AAD Connect, AAD Portal, AD FS, PowerShell, Graph API, and more.


Security and Compliance




Security and compliance are the essential aspects that ensure your Office 365 services and data are protected from threats and risks. You can use various features and tools to enhance your security and compliance posture in Office 365. You can use features such as encryption, data loss prevention (DLP), information rights management (IRM), advanced threat protection (ATP), advanced security management (ASM), advanced eDiscovery (AED), audit log, retention policies, labels, sensitivity types, and more.


You can manage your security and compliance settings and activities using tools such as the Security & Compliance Center, the Protection Center, the Trust Center, PowerShell, Graph API, and more.


Backup and Restore




Backup and restore are the important processes that enable you to recover your Office 365 services and data in case of accidental or malicious deletion, corruption, or loss. You can use different methods to backup and restore your Office 365 services and data depending on your requirements and preferences. You can use native features such as deleted items, recoverable items, soft delete, hard delete, retention policies, labels, litigation hold, in-place hold, eDiscovery export, site collection recycle bin, version history, and more. You can also use third-party solutions or services that provide more granular or comprehensive backup and restore capabilities.


You can manage your backup and restore operations using tools such as the Security & Compliance Center, the Exchange Online Admin Center, the SharePoint Online Admin Center, the OneDrive for Business Admin Center, PowerShell, Graph API, and more.


Monitoring and Reporting




Monitoring and reporting are the vital activities that enable you to measure and improve the performance, health, usage, and satisfaction of your Office 365 services. You can use different methods to monitor and report on your Office 365 services depending on your requirements and preferences. You can use native features such as service health dashboard, message center, service requests, reports dashboard, usage reports, activity reports, audit log reports, insights dashboard, alerts dashboard, and more. You can also use third-party solutions or services that provide more detailed or customized monitoring and reporting capabilities.


You can manage your monitoring and reporting tasks using tools such as the Office 365 Admin Center, the Security & Compliance Center, the Exchange Online Admin Center, the SharePoint Online Admin Center, the Teams Admin Center, the Skype for Business Online Admin Center, the Intune Admin Console, PowerShell, Graph API, and more.


Office 365 Migration and Deployment




In this section, we will give you a brief introduction to the main steps and considerations that you need to take into account when migrating and deploying Office 365 in your organization. Each topic has its own chapter in the eBook that provides more details and guidance on how to do it.


Planning and Designing an Office 365 Solution




Planning and designing an Office 365 solution is the first and most important phase of any migration or deployment project. It involves assessing your current environment, defining your business requirements and goals, evaluating your options and scenarios, choosing your migration or deployment method, designing your network and infrastructure architecture, estimating your costs and resources, creating your project plan and timeline, testing your solution in a pilot or proof of concept (POC), and preparing your users for the change.


You can use various tools and resources to help you with your planning and designing process such as the FastTrack Center, the Microsoft 365 Enterprise Deployment Guide, the Microsoft 365 Roadmap, the Office 365 Network Connectivity Principles, the Office 365 Network Onboarding Tool, the Office 365 Network Performance Tool, the Office 365 Network Assessment Tool, the Microsoft Assessment and Planning Toolkit (MAP), the Exchange Server Deployment Assistant (ExDeploy), the SharePoint Migration Tool (SPMT), the Skype for Business Network Assessment Tool (NAT), and more.


Hybrid Scenarios and Coexistence




Hybrid scenarios and coexistence are the situations where you have some of your services or data on-premises and some in Office 365. They allow you to leverage the best of both worlds and provide a smooth transition for your users and a seamless experience for your customers. You can use hybrid scenarios and coexistence for various reasons such as migrating in stages or batches maintaining some legacy systems or applications complying with some regulatory or legal requirements or providing some advanced or customized features or functionality.


You can implement hybrid scenarios and coexistence for different services such as Exchange Online SharePoint Online OneDrive for Business Teams Skype for Business Online and more. You can use various tools and methods to configure and manage hybrid scenarios and coexistence such as AAD Connect AD FS Exchange Hybrid Configuration Wizard (HCW) SharePoint Hybrid Configuration Wizard (HCW) OneDrive for Business Hybrid Configuration Wizard (HCW) Skype for Business Hybrid and more.


Migrating Mailboxes and Data to Office 365




Migrating mailboxes and data to Office 365 is the process of moving your users' email, calendar, contacts, tasks, and other data from your on-premises servers or systems to Office 365. You can use different methods to migrate your mailboxes and data to Office 365 depending on your source system, your target service, your migration speed, and your migration complexity. You can use methods such as cutover migration, staged migration, hybrid migration, IMAP migration, PST import, third-party tools, and more.


You can use various tools and resources to help you with your migration process such as the Exchange Online Migration Dashboard, the Exchange Online Migration Performance Dashboard, the Exchange Online Migration Troubleshooter, the Exchange Online Migration Reports, the SharePoint Migration Tool (SPMT), the SharePoint Migration Assessment Tool (SMAT), the OneDrive for Business Migration Manager, the OneDrive for Business Migration Reports, the FastTrack Center, and more.


Configuring Clients and Devices for Office 365




Configuring clients and devices for Office 365 is the process of setting up your users' computers, laptops, tablets, smartphones, and wearables to access and use Office 365 services and data. You can use different methods to configure your clients and devices for Office 365 depending on your device type, your device platform, your device ownership, your device management, and your user experience. You can use methods such as manual configuration, automatic configuration, group policy configuration, mobile device management (MDM), mobile application management (MAM), conditional access (CA), app protection policies (APP), and more.


You can use various tools and resources to help you with your configuration process such as the Office Deployment Tool (ODT), the Office Customization Tool (OCT), the Office Configuration Analyzer Tool (OffCAT), the Microsoft Support and Recovery Assistant (SaRA), the Outlook Configuration Analyzer Tool (OCAT), the Outlook Autodiscover Test, the Skype for Business Network Assessment Tool (NAT), the Teams Network Testing Companion, Intune, and more.


Conclusion




In this article, we have given you an overview of what Office 365 is, why you should read Office 365 for IT Pros, and what's new in the 4th edition of this eBook. We have also briefly introduced the main Office 365 services and how to administer and manage them. Finally, we have provided some guidance on how to plan and execute a successful migration and deployment of Office 365 in your environment.


We hope that this article has sparked your interest in learning more about Office 365 and how to leverage its full potential for your organization. If you want to dive deeper into any of the topics we have covered in this article, we highly recommend that you get a copy of Office 365 for IT Pros</strong


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